Shaikh Alkar | Satellite & Security Systems

By using the website Shaikh Alkar or completing any order through it, you confirm that you have read these terms and your agreement to them. The terms aim to clarify the rights and obligations of both parties and how products and services are offered, clearly and practically.

Clear information We show specs, prices and availability as accurately as possible.

Buying decision The customer reviews the order details before confirming and paying.

After-sales service Warranty, inspection and support depend on the product type and its terms.

Using the website

The website is used to view products and services, place orders and contact Shaikh Alkar.
The user agrees to enter correct information when ordering, including name, phone number and address.
Using the website in a way that harms the service or users, or tries to access systems without permission, is not allowed.

Products, photos and specs

We work to show product photos and specs as accurately and clearly as possible.
Some minor details such as packaging or accessories may differ when the manufacturer releases an update.
Tags or short phrases aren’t a substitute for reading the full product description.
If there’s a significant difference between the product received and the published description, contact us for inspection and resolution.

Prices, offers and availability

Prices shown are the prices advertised when the order is placed, unless there is an obvious technical or typing error.
Prices, offers, gifts and subscription lengths may change depending on availability and the campaign period.
More than one offer or coupon can’t be combined unless explicitly stated.
Adding a product to the cart doesn’t reserve it until the order is confirmed and the product is available.

Orders, confirmation and cancellation

An order counts as received once it appears in the system, and becomes confirmed after review and contacting the customer when needed.
We may ask for extra information to confirm the product, address or payment method before preparation.
Shaikh Alkar may cancel an order if the product runs out, there’s an obvious price error, or the customer can’t be reached, and will inform the customer.
You can ask to cancel a product before preparation or shipping starts; after that, the relevant shipping and return terms apply.

Payment and invoices

The payment methods shown during ordering, or agreed with the sales team, are available.
Make sure the amount and reference are correct when paying online or by transfer.
Some special or large orders aren’t prepared until the required payment is confirmed.
Keep the invoice, receipt or proof of payment to use the warranty and follow-up.

Subscriptions and digital services

The customer makes sure the device or app is compatible before requesting activation.
The subscription period starts according to the service provider’s system or from the activation date shown to the customer.
Once a code or subscription is activated and working properly, it can’t be cancelled, transferred or refunded unless there’s a proven fault in the service itself.
Channels, content or servers may be changed by the service provider, factors not fully under Shaikh Alkar’s control.
The customer agrees to use digital services according to the laws, instructions and the service provider’s terms.

Important: Don’t send the device number or activation code to anyone untrusted.

Shipping and delivery

Order preparation usually starts within 24–48 hours, and may vary by product type, availability and order size.
Delivery time is an estimate and may be affected by the area, courier, weather and operating conditions.
Free delivery only covers the products or areas included in the advertised offer.
Installation, programming or special delivery services may have separate fees, explained before the work is done.

Receiving and checking the order

We recommend checking the product name, quantity, outer condition and accessories when you receive it.
Tell us as soon as possible if there’s clear transport damage or something missing from the order.
Shaikh Alkar isn’t liable for damage caused by incorrect installation or use not following the instructions after delivery.

Warranty, maintenance and support

The warranty period and scope vary by product and brand, and what’s stated on the invoice or product page applies.
The warranty covers manufacturing defects under the warrantor’s terms, and doesn’t cover breakage, liquids, unstable electricity or misuse.
Devices are technically inspected before deciding on repair or replacement.
Maintenance may require keeping the device for a suitable time to inspect, test and source the part.
We recommend backing up your data and settings before handing any device in for maintenance.

Returns and exchanges

You can request a return or exchange within 18 days of receiving the product, depending on the product type and condition.
Requests are accepted for a confirmed manufacturing defect or a significant difference from the description, and the decision is made after inspection.
Return the product with its packaging, accessories and invoice, in suitable condition where possible.
Undamaged products that have been run, used or opened in a way that prevents resale aren’t accepted, unless a covered defect is proven.
Activated subscriptions, codes and digital services are subject to the special terms in section six.

Full details are on the page Returns and exchange policy, and is read together with these terms.

Customer responsibility and service limits

The customer is responsible for choosing the product after reviewing the specs or asking for help before buying.
The customer is responsible for protecting their accounts, passwords and subscription codes.
We aren’t responsible for interruptions of external services or changes by internet providers, apps, satellites or manufacturers.
We take reasonable care to provide support, without guaranteeing the continuity of an external service we don’t run directly.

Privacy, content rights and updates to the terms

Customer data is used to carry out the order, contact you and provide support as operationally needed.
The website’s images, texts and logos belong to their owners and may not be copied commercially without permission.
These terms may be updated as services develop or policies change, and the published version applies.
In case of conflict, the applicable laws and non-waivable rights apply.

Last updated: August 2026.

Terms and conditions