Shipping and delivery
Digital subscriptions · no shipping fees
Subscriptions and digital products have no delivery or shipping cost. In mixed orders, shipping is calculated on the weight of the physical products only.
Arab countries
23 JOD for the first 0.5 kg, then 5 JOD for each additional 0.5 kg or part of it.
Other countries
28 JOD for the first 0.5 kg, then 5 JOD for each additional 0.5 kg or part of it.
Aramex · 7–14 days
Normal shipping time is 7 to 14 days, and it may vary during crises and external circumstances.
Shipping availability depends on the selected country, and some destinations may be paused temporarily depending on circumstances.
Delivery areas and times
- Amman, Zarqa and Salt: Instant or same-day delivery is available depending on order time and courier availability.
- Other governorates: Delivery usually takes 24 hours after the order is prepared.
- Remote areas or large orders may need extra time, which is explained before the order is approved.
- Installation and project requests are scheduled at a suitable time in coordination with the customer.
Delivery fees
- Free delivery is available on most receivers depending on the offer and area.
- Delivery fees for other products vary by area and the size or weight of the order.
- Delivery fees are shown or confirmed before the order is finally approved.
- Installation or wiring costs aren’t included in delivery fees unless clearly stated in the offer.
How orders are prepared and delivered
- The order is received and the products, quantities and contact details are reviewed.
- We contact the customer to confirm the order, address, payment method and any important notes.
- Products are inspected, prepared and packed before going out for delivery.
- The order is handed to the courier or delivery company and the customer is informed when needed.
When you receive the order
- Check the product name, number of items and that the packaging is intact before the courier leaves, where possible.
- If there’s visible damage or something missing, please document it and contact us right away.
- Keep the invoice, packaging and original accessories for warranty or service when needed.
- Don’t pay any extra amount not agreed in advance without checking with us.
Order delay or hard-to-reach location
Delivery time may be affected by factors beyond our control such as traffic, weather, order volume, public holidays or an unclear address. Please keep your phone available and answer the courier to avoid the order being returned or delayed.
Want to know the delivery time or cost for your area?
Send the area name and the product you want, and the Shaikh Alkar team will confirm the details before approving the order.
